Wild West Charcoal – Privacy Policy
Last Updated: [17th November 2025]
Wild West Charcoal (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
Personal Information
Provided when you place an order, submit a form, or create an account:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (securely processed by third-party providers; we do not store credit card details)

Usage Data
Collected automatically when using our site:

• IP address

• Device type

• Browser information

• Pages viewed

• Cookies and tracking pixels

2. How We Use Your Information
We use collected information to:

• Process and fulfill orders

• Communicate about your order status or support requests

• Improve website performance and user experience

• Send product updates, promotions, or newsletters (if subscribed)

• Prevent fraud or misuse

• Comply with legal obligations

3. Sharing Your Information
We may share your information with third parties only when necessary:

• Payment processors (for secure transactions)

• Shipping carriers (to deliver your order)

• Email service providers (for order confirmations and newsletters)

• Analytics tools (to improve site functionality)

We do not sell, rent, or trade your information.
4. Cookies & Tracking
Our website uses cookies and similar technologies to improve your browsing experience.
You can disable cookies in your browser settings, but doing so may affect website functionality.
5. Data Security
We take reasonable steps to secure your personal information through encrypted connections, secure payment processing, and controlled access.
However, no online system is 100% secure, and we cannot guarantee complete protection.
6. Your Rights
Depending on your region, you may be entitled to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data

• Unsubscribe from marketing communications

To exercise these rights, please contact us using the email below.
7. Changes to this Privacy Policy
We may update this policy from time to time. Changes will appear on this page with a new “Last Updated” date.
8. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact: Contact Page