Wild West Charcoal – Terms & Conditions
Last Updated: [17th November 2025]
Welcome to Wild West Charcoal. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully before using our site.
1. General Use of the Website
This website is operated by Wild West Charcoal. Throughout the site, the terms “we”, “us”, and “our” refer to Wild West Charcoal.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including any additional policies referenced here.
You may not use our products or site for any unlawful purpose or to violate any laws in your jurisdiction.
2. Product Information
We make every effort to display product colours, images, descriptions, and pricing as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product appearance.
All products, pricing, and promotions are subject to change at any time without notice.
3. Orders & Payment
By placing an order, you agree that:

• All information you provide is accurate and complete.

• You are authorized to use the payment method provided.

• Prices are listed in Canadian dollars (CAD) unless otherwise stated.

We reserve the right to refuse, limit, or cancel orders at our discretion, including orders that appear fraudulent or violate these Terms.
4. Shipping & Delivery
Shipping times are estimates and may vary based on location, carrier delays, weather, or high-volume periods.
Wild West Charcoal is not responsible for delivery delays once an order is shipped.
Customers are responsible for providing an accurate and complete shipping address. Incorrect addresses may result in delays or lost packages.
5. Returns, Refunds & Exchanges
Due to the nature of our products, all sales are generally final, unless the item arrives damaged or defective.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and order details. We will work with you to resolve the issue through replacement or refund where applicable.
6. Intellectual Property
All content on this site—including logos, branding, images, text, graphics, and product descriptions—is the property of Wild West Charcoal and is protected by copyright and trademark laws.
You may not copy, reproduce, modify, distribute, or exploit any content without our written permission.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites and encourage customers to review their policies before engaging with them.
8. Limitation of Liability
Wild West Charcoal is not liable for any injuries, damages, or losses arising from:

• Use or misuse of our products

• Inaccurate website information

• Interrupted or insecure website access

• Third-party service failures (e.g., shipping carriers)

Your use of our products is at your own risk. Always follow all product safety instructions and burn charcoal responsibly.
9. Privacy
Your submission of personal information through the website is governed by our Privacy Policy, which outlines how your data is collected, used, and protected.
10. Changes to Terms & Conditions
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.
Changes will be posted to this page with a revised “Last Updated” date. Continued use of our site signifies acceptance of any changes.
11. Contact Information
If you have questions about these Terms & Conditions, please contact us at: Contact Page